Working here

Our mission for 2023 is to grow from being research-oriented into co-creating and delivering pilots and programmes that deliver real value for people and communities.

To achieve this, we are growing the team in a commitment to convene good practice in community engagement and participation, embed new practices and ways of working, champion accountability and keep up to date with emerging practice and innovation in this space.

Our Values

Care is the organising principle for everything we do: care for and about people and the planet, combined with a rigorous and diligent approach to investigating uncertainty. 

We are constantly learning, always curious, and strive to be inclusive and accepting.

We champion patient innovation, inclusive growth, and feminism for the 99%.

We are wayfinders not competitors.

What’s it like working here?

2023 will be our second full year of operation: we are still growing and developing our processes and ways of working.

We are collaborative and purpose oriented. In 2022, we started a two-year partnership to understand the opportunity for Community Tech in the UK, building foundational long-term relationships for social change. Building on qualitative research we published two reports, The Case for Community Tech and a selection of essays called Connected People and Places.

We started the work of building an evidence base for the fact that digital connectivity is a supersocial determinant of health. Alongside that, we’ve been developing plans for rolling out radically affordable connectivity for people in urban social housing. 

We are running a 4-day week trial and have introduced Climate Leave — four days a year for every team member to use at their discretion to do things like make better travel choices, repair and retrofit the places we live, and volunteer with climate-focussed charities.

You can find out more about our founder Rachel here.

Get in touch.

We’re building a network of freelance associates and collaborators and would love to hear from you if that sounds interesting.

We do a mixture of research projects, community building, and developing pilots. We work hard to communicate clearly about complex ideas. You can see more about our work, our people and our values on the Careful Industries and Promising Trouble websites. 

We’re a small, fully remote team. We use Slack, Zoom, Miro, Monday, and Google Docs to collaborate. We work across a range of time zones, and try to keep team meetings within the “core” hours of 10am to 3pm GMT, where possible. 

You can also find us on  Twitter.