Community
Connectivity
Promising Trouble is working with Impact on Urban Health on a multi-year partnership to explore how access to the internet impacts health and wellbeing.
Latest Updates
We know that without a secure and reliable home internet connection, people become digitally excluded, worsening health inequalities through the differences in care that they receive and the opportunities they have to lead healthy lives.
Digital connectivity doesn’t just support access to formal health and support services like GP surgeries and outpatient appointments, appointment management or prescription orders.
It also affects all other aspects of our lives, which have direct and indirect impacts on our health and wellbeing: what we do for a living, our income, how connected we are with our communities, families and friends. Being online makes it easier to shop, save money, socialise and find information. Trying to do these everyday activities without reliable internet access, at times and in places where people feel safe and able to talk freely, makes people's lives significantly harder.
Our programme takes a multidisciplinary approach: we’re developing our understanding of the direct and indirect impacts of digital connectivity on health, working on new policy proposals to address inequalities and barriers in broadband affordability, and most importantly building relationships with communities in Lambeth and Southwark to help them shape a pilot project that will test the impact of free home internet access.
-
![]()
Digital inclusion: from sticking plasters to sustainable progress
Three quick fixes for the first year of a new government
-
![A colourful and eclectic geometric icon interconnecting 3 cubes in a playful way: a yellow, a bright green, and a purple one.]()
Broadband affordability modelling
Relative costs and affordability of home broadband across different income groups
-
![A colourful and eclectic geometric icon interconnecting 3 cubes in a playful way: a yellow, a bright green, and a purple one.]()
Affordability summary factsheet
A short summary of our research on social tariffs and affordability.
-
![A colourful and eclectic geometric icon interconnecting 3 cubes in a playful way: a yellow, a bright green, and a purple one.]()
The real cost of broadband
Our full report on social tariffs and broadband costs for low income households
Our blog.
We’ll be sharing more learning and opportunities to get involved throughout 2023. You can also keep up with our work through our blog.
